Advisor, Supply Chain Information Systems Full-time Job

Advisor, Supply Chain Information Systems

Job Overview: Support and enable International Rescue Committee, Inc.s adoption of use of our Microsoft D365 ERP, Project Integra, across its global footprint. Coach, advise, and train country program Supply Chain focal points and teams in the intersection of Global Supply Chain policies, procedures, and best practices, and Integra functionality. Serve as Supply Chain focal point for documenting business processes and requirements with system capabilities and functional designs, evaluating Supply Chain business process and ERP best practices against governmental, regulatory, legal, and donor-specific requirements, as appropriate, and designing and executing a repeatable implementation process. Evaluate supply chain organizations, processes, and tools and recommend organizational, process, and system improvements as appropriate. Develop and implement improvements, and lead organizational change in the country program Supply Chain teams. Secure cross-functional alignment with key global groups including the Integra Global Project Team, IT, Finance, AMU, and Human Resources.

Major Responsibilities:

Coach, advise, and train country program users in Integra supply chain functionality

Promote, monitor, and assist country program teams usage of the Integra system

Capture issues and problems, and resolve or escalate as appropriate. Ensure that country program Supply Chain teams receive updates and training as needed, and align with other Global SuperUsers to ensure consistent guidance across the global Integra Supply Chain user community

Establish meeting protocols and points of contact, schedule, coordinate, and facilitate training, and be accessible and recognizable as an enabling resource for the supply chain staff in each country program

Review existing documented supply chain business processes for procurement, planning, logistics, and fixed asset and inventory management, and ensure that the Integra system functionality aligns with the corresponding business processes

Lead and facilitate cross-functional Integra improvement projects with stakeholder groups, including the Integra Global Implementation Team, Supply Chain, Finance, AMU, and other groups

Escalate tactical and strategic issues, problems, and business challenges, to appropriate cross-functional colleagues and leads, to precipitate efficient and effective resolution

Champion organizational change, and creatively and effectively influence Supply Chain and cross-functional colleagues in support of Integra adoption

Job Requirements:

6 to 8 years of progressive supply chain experience with expertise across planning, procurement, logistics, inventory management, and fixed asset management

Excellent language skills in English and French are essential requirements

Excellent problem solving, communication, and influencing skills within a matrixed environment

Proven coaching and training, project management, process mapping, and process documentation skills

Experienced user of ERPs, data warehouses, Excel, Word, and PowerPoint

Strong capability to articulate complex concepts into understandable language for diverse audiences

Bachelors degree, or equivalent, required

Working Environment:

Standard office and remote working environment

Internal Contacts: Regional SC Directors, Supply Chain Leads, Advisor Supply Chain ERP, Deputy Director Operations/ DD Finance, Regional Deployment Leads, Supply chain teams within countries.

International travel 10-20% if budget and travel policy allow

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de lIRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont lIntégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre lexploitation et les abus, la protection de lenfant, le harcèlement sur les lieux de travail, lintégrité financière, et les représailles.

The International Rescue Committee responds to the worlds worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and over 20 U.S. cities, our dedicated teams provide clean water, shelter, health care, education and empowerment support to refugees and displaced people.