Telesales Executive Full-time Job

Job Brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

1. Onboarding potential customers over phone by telling them about the Platform & its services
2. Answer questions about the Platform & Services
3. Ask questions to understand customer requirements
4. Enter and update customer information in the database/CRM
5. Take and process orders in an accurate manner
6. Handle pressure with the aim to meet targets
7. Go the extra mile to meet sales quota and facilitate future sales

Requirements and skills:

1. Proven experience as telesales representative
2. Proven track record of successfully meeting sales quota preferably over the phone
3. Good knowledge of relevant computer programs (e.g. excel) and Mobile phones
4. Ability to learn about the services and describe/explain them to customer
5. Excellent knowledge of Hindi/English
6. Excellent communication and interpersonal skills
7. Cool-tempered and able to handle rejection
8. Outstanding negotiation skills with the ability to resolve issues and address complaints
9. Post Graduate is a plus
10. Knowledge in Computer (Basics)

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