Regional Fleet Manager at Hyundai Automotive SA Full-time Job

RELATIONSHIPS AND PERSONAL ACTIVITIES.Directly responsible to:-Regional Director, 2.2Responsible for:-Fleet Sales Co-ordinator, 2.3Relationships with:-Other Company Managers, Financial Controller, After Sales Manager, Service Manager, Parts Manager, Manufacturers' Representatives, Suppliers and other Company Representatives, Customers and Customer Representatives, Finance and Insurance Representatives.

OBJECTIVES AND KEY TASKS.1Improved Profitability:-To ensure budget and sales objectives are met by continual weekly/monthly examination of the accounts to allow the necessary improvements and corrective actions to be taken where variations occur.3.2New Accounts:-To ensure that new business is continually sought and prospecting procedures are always maintained.3.3Existing Customer Accounts:-To ensure all new offers and model details are forwarded to existing customers with a view to future repeat business.3.4 Customer Service and Satisfaction:-To improve the quality of customer service and retention by enhanced facilities, improved technical skills and current marketing methods.3.5Cost Control:-To maintain effective control of expenses in line with budget objectives.To examine weekly/monthly financial information to ensure all outstanding debts have been collected.3.6Liaison with Suppliers:-To keep in close touch with the manufacturer/distributor so as to be aware of all discounts and sales incentives.4.LIMITS OF AUTHORITY4.1Capital Expenditure:-(State in full as agreed with Regional).4.2Personnel:-Recruitment and dismissal of staff within company policy.4.3Operational:-Authorisation to order stock for customer requirements in consultation with other Sales Managers and within Company policy.

MAIN JOB FUNCTIONS5.1Staff:-To ensure performance standards are fully maintained.To ensure all allowable subsidies are claimed from manufacturer.To operate staff performance appraisal systems and ensure action is taken on the results.5.2Administration:-To ensure all clerical functions within the Department are carried out effectively.To progress customer orders from receipt to vehicle despatch.To maintain close liaison with the Customer.To maintain close liaison with the Vehicle Preparation Supervisor, Vehicle Sales Accountant and Sales Administration Supervisor.To update all records on receipt of manufacturers' information.To set up and administer a customer record and prospect system.To ensure filing system is adequate and up-to-date.To complete all paperwork promptly.To ensure viability of all customer quotations.5.3Communications:-Maintain effective liaison with all Dealer principals.Advise senior management of all new and lost business.To maintain direct liaison with manufacturers, suppliers and other representatives.To provide part exchange vehicle appraisal information to Sales Manager/Used Vehicle Manager and Sales Administration Department.To maintain continual contact with customers.To update customer records and ensure the highest possible degree of customer satisfaction.To ensure regular customer visits.5.4Marketing:-To plan, initiate and promote sales campaigns.To collaborate with Sales Department in establishing a system and method of ensuring all vehicle buyers/owners are introduced to After Sales Department and key personnel.To maintain up-to-date record of customer requirements.5.5Finance:- To review Company policy with other managers.To review all pricing policies and fleet discounts.To monitor performance daily/weekly/monthly.To monitor all outstanding debtors and take requisite action.

1. Must have at least 5 years experience as a Fleet Manager.2. Must have a credible Fleet data base.3. Tertiary qualification in line with the role (preferable)

Knowledge and experience of the motor industry.Ability in clerical work, administration, organisation, systems and financial administration.Up-to-date knowledge of vehicle finance legislation, consumer legislation and trade practices.Skills, experience and knowledge of modern business methods and financial controls.Essential to have good knowledge of potential customers and contacts with existing fleet users.In-depth knowledge of the product and of the competitors' products to enable sales objections to be overcome.

Good Communication skills

Strong fleet background