Parts Manager Full-time Job

The Parts Manager will be responsible for the following:

To ensure the highest degree of customer satisfaction.

To maintain an agreed profit margin and return on investment

To actively seek to maintain / achieve an acceptable market share

To maintain a satisfactory parts service to other dealership departments

To sell the maximum amount of parts to trade and retail customers

Please note that preference will be given to Employment Equity candidates in line with the Companies transformation targets.

Responsibilities:

Interview, select and hire required staff according to Company policy

Staff - to establish and maintain adequately trained staff needed to achieve agreed objectives

Responsible for performance management and maintenance of discipline of staff

Training - to maintain training standards and to ensure that customer relations training is particularly effective To keep all staff updated on changes to existing models and on newly introduced models, exchange units and accessories Administration - to ensure all transactions are correctly recorded and information passed on to other departments

To ensure that stock levels are promptly and accurately updated

To monitor customer credit facilities - details of customers reaching their credit limit should be notified to the Hub Accountant To ensure payment for goods supplied is collected timeously

To ensure that a concise record of cash deposits held is kept Deposits to be taken on specially ordered parts of 100% of retail price and on fast-moving parts of 50%

To ensure that remittances for payments received are sent through to the Admin department timeously Communication - to maintain direct liaison with manufacturers, suppliers and major customers

Monitor and authorise all credit notes daily and take action as required

Perpetual parts stock takes must be performed daily by yourself and correct records kept and any variance to be updated on the system immediately

To make a contribution to the dealership's annual marketing plan

Finance - to operate within purchasing budget

To report any suppliers' major price changes to Dealer Principal and Finance Accountant To ensure that the department operates within overall department budget

To ensure the highest level of customer satisfaction at all times

To achieve and maintain sales according to targeted requirements

To ensure and maintain a satisfactory parts service to all other departments within the dealership

To maximize all sales to the retail and trade customers and ensure that a high market share is attained

To maintain agreed profit margins and adhere to company policy with regards to discounting structure

To maintain the invoicing policy of the company

To ensure that company standards are met with regard to stock ordering procedures To ensure that your departments banking is done daily

To ensure that daily banking sheets are balanced and reported correctly

To ensure the cleanliness and tidiness of the parts department at all times

To ensure the security of the parts department at all times

Ensure new vehicle department informed of changes in spec / new accessories

Ensure that dead stock returns are carried out in accordance with Company policy A minimum of 2 x annual wall-to-wall stock takes are required