Head of Information Technology and Innovation Full-time Job

To formulate an IT business model and strategy in alignment with the overall organisational strategy; contributing to strategy formulation and enabling organisation wide adoption.

Job Description

Technology Leadership

Provide Technology leadership, direction and innovation to the product unit aligned to the businesss strategy.

Provide product units executive team with the appropriate leadership on the nature of trade-offs required to achieve customer outcomes

Define world class strategic architecture and roadmaps.

Fully integrate into the Product units executive team and commit to agreed business outcomes

Provide clear strategic direction to the technology teams you are leading.

Align and contribute to Technology leadership for the broader firm.

Technology People Management

Management of both internal and external resources in your team to achieve agreed outcomes.

Build diverse, high performing teams that support delivery of business outcomes which are best practice in a global context

Embed strong talent management practices and be responsible to build exciting career paths for your people.

Ensure that your teams are technically up to date in line with future skill requirements.

Responsible for overall team health

Stability of systems/applications

End to end accountability of reliability of systems/applications in your space this includes any services (internal or external) required to support the applications.

Elimination of single points of failure and ensuring that all critical process flows are isolated on own infrastructure.

Ongoing optimization and improvements.

End to end monitoring of all services.

Full resilience for all services that are tested in line with policies.

Applications are up to date, all critical patching done and operating on supported infrastructure.

Data

Single point of contact on Product Units Exco for all technology enabled data related activities.

Responsible for putting availability of appropriate data and data related tools front and center for all new technology implementations to allow for data driven insights and commercial value from data

Security/Cyber

Single point of contact on Product Units Exco for all security/cyber related activities.

Responsible for secure build of all new technology.

Responsible for ongoing protection against potential cyber-attacks and security vulnerabilities

Technology Cost and Business Management

Participate in BU Exco to prioritize and outline trade-offs related to technology spend for both strategic and ongoing technology requirements

Providing the business with affordable, scalable technologies in line with business objectives.

Constantly looking for ways to innovate and optimize

Driving input for both capex and opex required for technology as part of Product Units financial plans.

Manage the end to end technology cost for your business to the agreed budgets and plans.

Full asset management (hardware and software) for your business.

Manage critical vendor relationships.

Delivery of new technology Solutions (Changes)

Work with EXCO colleagues to enable the delivery of end to end business transformation, taking accountability for the design and delivery of agreed technology

Delivery of all changes in line with strategic architecture and roadmaps.

On time on budget delivery of all change initiatives in your business unit

Enable straight through processing (STP) and digitization of clients journey in your business unit.

Embedding new ways of work such as Agile and DevOps.

Risk Management and Compliance

Drive a culture of risk management and compliance.

Ensure teams adhere to Group-wide policies and procedures

Pro-active management of risks and issues.

Timeous resolution of audit and control issues.

Qualifications

Bachelor's Degree - Information Technology, Experience in a similar environment at executive management level

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.