Specialised Operations Quality Control Analyst Full-time Job

Job Summary

Performing Quality Control assessments across core Financial Crime operational procedures within Specialised Operations which includes High Risk & PEP Review and Onboarding validations, Introducer screening, Ongoing Adverse media screening and Committee investigations in compliance with the Anti-Money Laundering Customer Due Diligence Standard (CDD) and ABSA AML policies.

Job Description

Accountability: Service Delivery

• Applying the Anti-Money Laundering Customer Due Diligence standard (CDD) together with the Anti-Money Laundering Life Cycle Standard (CLS), PEP Standard and all other ABSA policies in support of AML to daily operational procedures.
• Develop an in-depth knowledge and understanding of the AML CDD Standards and Financial Crime Operations Processes.
• Focusing the work on key regulations and risks, with minimum supervision.
• Delivering a high standard of work by keeping up-to-date on financial crime regulatory related issues across a range of topics by awareness of current regulatory / process changes through attendance at training sessions and research.
• Ensure productivity and quality targets are met.
• Provide guidance to team members and peers by sharing best practice.

Accountability: Control and Compliance

• All mandatory training completed to deadline and understood within given timescales.
• Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework procedures
• Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrence.

Accountability: Reporting

• Keep track of and manage own daily targets by ensuring awareness of own daily, weekly and monthly targets
• Prepare monthly Performance Development (PD) plan to monitor progress and if there is any development required as per PD contract, which needs to be escalated to the manager / team leader

Accountability: Self Development

• Maintain and continuously look for opportunity to develop skills and knowledge base
• Initiate training and development on a quarterly bases for own personal development purposes

Education and Experience Required

• Bachelors Degree or Advanced Diploma: Business, Commerce, Management Studies and or Law
• 1 2 years working experience in Customer Due Diligence /Know Your Customer environment, High Risk and PEP Enhanced Due Diligence with knowledge in AML regulations and Financial Crime processes
• 6 months 1 year working experience in a Quality Control /Quality Assurance role.
• Knowledge & Skills:
• Strong ABSA systems working knowledge
• Sound knowledge and proficiency in the ABSA Electronic Sales Platform (ESP)
• Sound knowledge and proficiency in the ABSA PEP Register
• Sound knowledge of the AML, CDD and PEP ABSA standards and FICA regulatory requirements.
• Strong IT literacy with good knowledge of MS Office (Word, Excel, PowerPoint and Outlook)

Competencies & Personal skills:

• Excellent investigatory and decision-making skills
• Ability to communicate clearly and effectively with stakeholders
• Ability to identify areas of improvement and provide potential solutions
• Flexibility and responding to change
• Working under Pressure
• Ability to proactively identify risks

Education

Higher Diplomas: Law, Military Science and Security (Required)

Absa Group Limited is listed on the JSE and is one of Africas largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.