Technical Assistant Full-time Job

Role PURPOSE

The incumbent will be responsible for implementing birth registration duties under case management in Nduta/Nyarugusu refugee camps supporting both Burundian and Congolese new born children, to attain birth certificates upon birth. S/he will support other case management services upon deflation of birth registration activities, and therefore in absence of birth registration of responsibilities due to low birth rate period, where s/he will support case workers in implementing case management activities. The role reports to Project Officer and has no delegated authority.

The position is based in Kibondo/Nyarugusu and reports to the Project Officer (Birth Registration).

Dimensions of the Role

The role holder will provide leadership oversight to the Incentive Workers into respective refugee camps. S/he will also vulnerable children, adolescents and caregivers in exercising roles for case management in particular. S/he will work in collaboration with other likeminded agencies such as IRC, Save the Children, TRCs/ICRC, DRC, UNICEF, NRC, World Vision, MOHA, UNCHR, Community based structures among others. Key focus area is to ensure community members are well informed on birth registration and every child is registered promptly.

Accountabilities

Program Implementation

• Conducting community awareness meetings with refugee leaders and religious leaders in the camps.
• Making follow up on birth certificates and dispatching them from RITA to the camps in a timely, confidential, and appropriate manner.
• Organizing and distributing birth certificates in collaboration with UNHCR and RITA and making sure that any damage is identified by a mother upon immediate receipt.
• Ensuing that the damaged certificate(s) is/are recorded, returned to RITA, corrected, dispatched back to the camp and distributed to a respective mother/mothers.
• Ensure that all birth certificates are scanned and uploaded and kept confidentially in soft copy prior to distributing hard copies to mothers
• Ensure that all birth certificates are photocopied, properly filed and kept in a lockable cabinet for records.

Supporting case management services.

• Manages case in line with SOPs
• Adhere to standard documentation processes and follow best practice guidance
• Identify individual cases through regular presence in the community and accept referrals from other agencies and community partners
• Conduct initial rapid assessments for CP cases and prioritize them accordingly.
• Responsible for developing case plans that respond to needs addressed in initial and comprehensive assessments.
• Support individual cases and provide regular monitoring of all aspects of case management services.

Ensures that Plan Internationals global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan Internationals Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

The Technical Assistant will have significant contact with Project Officer Birth Registration, CPiE Coordinator, Compliance and Reporting Coordinators and PSS officer etc. The position involves resolving a wide range of challenges which occurs in managing different people with different background and culture. The position holder will be required to demonstrate attributes such as honest and trustworthy, respect, possess cultural awareness and sensitivity, be flexible and demonstrate sound work ethics. S/he will demonstrate the ability to solve problems, be creative while providing support.

Technical expertise, skills and knowledge

Essential

• Degree in sociology, psychology, social work or related field in International Development, Social Science or related field or significant relevant work experience.
• At least 1-year experience working in birth registration activities.
• Working experience in the field of development/humanitarian context, emergencies and familiarity with children issues in particular.

Desirable

• Experience in facilitating the implementation and monitoring of community managed projects with an NGO environment.
• Relates to people in a friendly, open and accepting manner
• Timely and accurate in executing his/her duty
• Pays attention to detail
• Use a rights-based approach in child protection
• Good written and oral communication skills in English and Swahili. Knowledge of French and Kirundi is desirable
• Community mobilization, problem solving skills and interpersonal skills
• Ability to work in a multidisciplinary and multicultural environment
• Proficient in computer skills and ability to work under stress and in stressful environments
• Must be a computer literate.

Plan Internationals Values in Practice

We are open and accountable

• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

We work well together

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and win-win relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and win-win relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

Physical Environment

Typical working at the field with limited stay at the office

Level of contact with children

High level: Frequent interaction with children

Founded in 1937, Plan International is a development and humanitarian organisation that advances childrens rights and equality for girls. We strive for a just world, working together with children, young people, our supporters and partners.
OUR PURPOSE
We strive for a just world that advances childrens rights and equality for girls.
We engage people and partners to:
Empower children, young people and communities to make vital changes that tackle the root causes of discrimination against girls, exclusion and vulnerability.
Drive change in practice and policy at local, national and global levels through our reach, experience and knowledge of the realities children face.
Work with children and communities to prepare for and respond to crises and to overcome adversity.
Support the safe and successful progression of children from birth to adulthood.